Usage help
If a tool result looks wrong, a page errors out, or something feels unclear, this is the right place to start.
Unified support entry
Start here when you need help
Support is currently centered around the official WeChat service account, which is positioned to handle usage help, after-sales support, order assistance, and future notices.
After-sales support
Product-related questions, issue follow-up, and post-purchase support can continue through the same service entry.
Order assistance
If you need help with credits, payments, or membership-related questions, the service entry can guide the next step.
Update notices
Important feature updates, service adjustments, and other notices can also be handled through the same support channel.
Get support through the service account
If you want a more stable follow-up experience, the WeChat service account is the main place to continue support conversations and notices.
Follow the service account
The service account name, QR code, or entry link can be placed here to unify support, notices, and order assistance.
What to include in feedback
When reporting an issue, include the tool name, the steps you took, and a screenshot when possible. That makes troubleshooting much faster.
Helpful details: tool name, steps you took, and a screenshot.