Contact
Contact AI ToolBox
If you need help with tool usage, credits purchases, page content, or account access, this page provides the public contact email and the recommended way to report the issue.
Public contact email
This is the current public-facing email channel for usage issues, credits and order support, content feedback, and partnership inquiries.
What to contact us about
Unexpected tool results, credits and payment issues, content corrections, privacy or terms questions, and product experience feedback can all be sent through this address.
Response expectation
Most requests should receive a reply within 2 business days. Payment, credits, or account verification issues may require extra screenshots, timing details, or account clues.
What to include
Please include the tool name, locale, reproduction steps, screenshots, timestamps, and the result you expected. That makes troubleshooting much faster.
Before you send the email
- 1. Name the exact page or tool, such as AI PDF Summarizer or JSON Formatter.
- 2. Explain what you did, what the page returned, and what you expected to happen.
- 3. For credits or payment issues, include order timing, screenshots, or account clues where possible.